HOUSE RULES

1.1. The Guest can occupy the room from 14:00 on the day of arrival (Check-in) and must vacate the room by 10:00 in the morning on the last day of stay (Check-out), unless the Service Provider allows earlier arrival (Early check-in) or later departure (Late check-out) after prior arrangement. The fees for early arrival or late departure are specified in the current price list.

1.2. In case the Guest does not arrive by 24:00 on the agreed day, unless a later arrival time has been specified, the Service Provider has the right to cancel the contract, triggering the penalty specified in the cancellation conditions. If the Guest wishes to occupy the room before 10:00 on the day of arrival, they must pay the fee for the previous night to the Service Provider.

1.3. By accepting the offer sent in writing by the Service Provider, confirming the finalization of the reservation, and submitting the on-site or pre-filled and signed registration form simultaneously, the Guest accepts the Contractual Terms and Conditions of Beach Hotel Révfülöp and undertakes to comply with them.

1.4. Necessary information during the stay can be found in folders placed in the rooms. In addition, the reception is available to guests from 8:00 to 20:00.

Children’s Discounts: The Service Provider offers discounts for guests arriving with children. Extra beds or cribs are available in certain room types.

For accommodation with parents, the discount is 100% for ages 0-3, 50% for ages 3-6, 30% for ages 6-12, and no child discount for ages 12 and above.

Cancellation conditions and advance payment rules for private guests.
These booking, modification, and cancellation conditions apply only to individual reservations.

The ordered services can be reserved by paying 50% of the confirmed total amount within 3 days of booking.

Ordered services can be canceled without penalty up to 30 days before arrival, in which case the deposit will be refunded or can be used for accommodation at another time.

The remaining accommodation fee is due at least 30 days before arrival.

In case of cancellation within less than 30 days prior to arrival, the paid amount will not be refunded.

If the Guest arrives on a later day or departs earlier within the confirmed stay period, they are obligated to pay the 100% of the confirmed amount for the entire reserved period.

A booking for a minimum of 20 guests is considered a group reservation, subject to unique conditions. Booking, cancellation conditions, advance payment rules, and other conditions for groups are determined based on an individual contract.

Pets

5.1. Pets can be accommodated at the Service Provider’s accommodation only after prior consultation, in limited numbers, depending on availability. Pets can be kept under the supervision of the Guest throughout the hotel, and they can use common areas to access the rooms. The additional fee for pets is specified in the current price list.

5.2. The Guest is fully responsible for any damages caused by the pet and must pay the additional cleaning fee on-site.

Conditions:

Pets are allowed on the premises only if they are vaccinated against rabies and have a “pet health booklet,” with a maximum weight limit of 30 kg.
The hotel only accepts the accommodation of a clean dog or cat for an additional fee, in designated rooms.
A maximum of 2 pets can be accommodated in a room simultaneously.
Food and other equipment for pets are not provided; the Guest is responsible for them.
Only pets whose behavior does not disturb the tranquility of hotel guests are allowed.
Leash use is mandatory during movement and walks on the hotel premises.
For health reasons, pets are not allowed in indoor communal areas (restaurant, bar).
The owner of the pet must immediately clean up any feces; otherwise, an additional fee will be charged.

Guest’s Rights

6.1. Under the Contract, the Guest is entitled to the proper use of the ordered room and the facilities of the accommodation, which are within the usual service scope during the opening hours specified.

6.2. The Guest can file a complaint regarding the services provided by the Service Provider during the stay until the departure date. The Service Provider commits to handling complaints that are submitted in writing or recorded in a protocol during this period.

6.3. The right to file a complaint ceases after the departure from the accommodation. There is no possibility of retroactive compensation claims after leaving the accommodation.

Guest’s Obligations

7.1. The contracting party must settle the consideration for the services ordered in the Contract by the specified date and method.

7.2. The guest must ensure that minors under their supervision are continuously under adult supervision and behave appropriately, adhering to the rules of the house, at the accommodation of the service provider.

The adult parent or guardian is responsible for any damage caused by a minor or otherwise legally incapacitated person under their supervision, whether the harmful behavior occurs under supervision or outside it.

7.3. The guest must report any damage incurred promptly to the reception and provide all necessary information to the service provider to clarify the circumstances of the damage or for any possible offense or criminal procedure.

7.4. The guest is fully responsible for any damage caused to the provider’s facilities and equipment.

7.5. It is not allowed to take furniture or other items from the rooms or the building.

7.6. The guest is not allowed to bring their own food and drink to the accommodation, and they must always comply with the restaurant regulations.

7.7. Following the implementation of the Non-Smokers Protection Act in 2012, the accommodation is a non-smoking facility. Smoking is prohibited in all closed premises of the hotel (including guest rooms), communal areas, and the entire open area of the accommodation (including terraces, balconies). The Service Provider has placed signs indicating the obligation to comply with the law in the areas prescribed by the law. The employees of the hotel are entitled to warn guests and any other person on the premises to comply with the law or cease any unlawful behavior. Guests or any person on the hotel premises are obliged to comply with the law and fulfill any requests. If any guest or person on the premises is fined by the competent authorities for their unlawful behavior, the operator reserves the right to pass on the amount of the fine to the person demonstrating the unlawful behavior or demand payment from them.

In case of smoking in the room, the Service Provider is entitled to charge an additional cleaning fee to the Guest.

7.8. In case of fire or any perceived emergency situation, the guest must immediately inform the reception.

8. House rules